Services
At Tenir Eco Hotel, every detail is thoughtfully considered to ensure your stay is not only aesthetically refined but truly comfortable. Here, at an altitude of 3,200 meters, guests are surrounded by an atmosphere of warmth, attentive service, and serenity, complemented by programs for restoration, relaxation, and inner renewal.
We also offer the opportunity to share this experience with those close to you — elegant gift certificates for stays and hotel services are available, transforming rest into a meaningful gesture of care and attention.
Tenir is a place you will wish to return to, and one that is genuinely a pleasure to give.
Services with room stay
In order to get to the hotel, you need to purchase lift tickets.
֎ The ticket is purchased for each guest separately.
► One-time lift ticket from Medeu station to Tenir (Kombi-2) and back.
► The ticket will be sent electronically on the day of arrival to the contact information provided at the time of booking.
► We recommend purchasing special tickets designed for hotel guests with extended validity periods.
► Tickets purchased at other locations will not be valid the next day.
The last boarding for the ascent is carried out 30 minutes before the closure of the cable car.
■ The hiking ticket is not valid for skaters.
Multipass 3 allows you to use the gondola from Medeu station to Combi-2 (Tenir), as well as to travel freely on the Combi-1 and Combi-2 cable cars for 3 (three) days. The maximum number of lifts is up to 4 (four) once a day.
The favorable price compared to one-time tickets and the absence of restrictions on movement within the resort makes Multipass a convenient and useful addition for a comfortable stay.
Multipass ticket options with validity periods of 5 (five) and 7 (seven) days are also available.
The ticket will be sent electronically on the day of arrival to the contact information provided at the time of booking.
The last boarding for the ascent is carried out 30 minutes before the closure of the cable car.
■ The hiking ticket is not valid for skaters.
During the walk, you will feel the maximum unity with nature, relax from the hustle and bustle of the city, enjoy the clean air and communicate with the friendliest animals in the world.
Contacts for information about the service: +7 (700) 232 27 95 +7 (777) 174 46 13
Booking by appointment by contacts.
֍ Opening hours are daily from 10: 00 to 17: 30.
⍲ The service is provided by the Shymbulak mountain Resort
Filling in the option:
✦ Room decoration in the style of "Romantic moments"
✦ Wine set (white wine served with cheeses of several types)
✦ Sweet compliment
In the comments when booking, you must specify the time by which you need to prepare the room registration.
The Romantic stay package is available at least one (1) day before the date of arrival at the hotel.
Offered to you
The offer includes:
1. Access for a photo shoot in a Deluxe Room with mountain view from 12:00 a.m. to 2:00 p.m.
2. Permission to take photos and videos
3. 4 cable car tickets (for example, for a couple + photographer and videographer)
4. Voucher for coffee and croissant at Paul coffee shop for 10,000 tenge at the station of Shymbulak
5. Free parking for one car in the outdoor parking area of Medeu station
Tired of the difficult choice of a gift for your loved ones? Don't know what kind of attention to give to a business partner?
A gift certificate for accommodation in the highest mountain hotel in Kazakhstan, Tenir Eco Hotel, will give unforgettable impressions to your family and friends.
The gift certificate includes one night's stay for two, including breakfast. The certificate is valid for 60 days from the date of purchase.
The cost of the gift certificate starts from 160,000 tenge.
Amenities
- music system
- lamp
- hair dryer
- heater
- heated floor
- toiletries
- bath towels
- hygiene kit
- shower
- sink
- sauna
- bathroom amenity set
- lavatory
- slippers
- toilet
- bathrobe
- mountain view
- patio
- panoramic windows
- Wi-Fi
- queen bed
- armchair
- folding sofa
- table
- clothes rack
- safe
- kettle
- non-smoking room
- tea set
- drinking water
- underfloor heating
- coffee table
- phone
- minibar
- carpeting
- pouf
- wardrobe
- chest of drawers
- climate control system
- room service
- soundproof room
- mineral water
- Netflix Premium
- TV set
- drying cabinet
- iron
- coffee machine
- air conditioning
- internet